Privacy Policy

Effective Date: December 7, 2024

At Crochet Connect (“we,” “us,” or “our”), a platform operated by Digitidal LLC, we are committed to safeguarding the personal information of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect the information you share with us when you access and use our website [www.crochetconnect.com] (the “Site”), related content, and community features. By using the Site, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with our practices, please discontinue use of the Site.

1. Information We Collect

We may collect information about you when you visit the Site, create an account, participate in community forums, or otherwise engage with our services. This information can include:

1.1 Personal Information

  • Account Registration: When you create an account, we may request your name, email address, username, password, and other profile details (such as a profile photo, location, personal biography, etc.).
  • Purchase Information: If you purchase products and services (digital patterns, educational materials, etc.) we may collect your payment information (e.g., credit card number, billing address) as needed to process transactions. Payment details are generally handled through third-party payment processors and are not stored on our servers.

1.2 Non-Personal Information

  • Usage Data: We may collect information about how you navigate and use the Site, including pages viewed, time spent on pages, links clicked, search queries, and any preferences you set.
  • Device and Technical Information: We may gather details about the device you use to access the Site, such as IP address, browser type, operating system, device identifiers, and screen resolution.

1.3 User-Generated Content

  • Forum and Community Contributions: When you contribute posts, comments, messages, patterns, tutorials, or other materials to our community forums, we collect and store that content. Such information may be publicly visible depending on the privacy settings and forum structure.

1.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage. You can adjust your browser settings to refuse cookies, but doing so may limit certain functionalities of the Site.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Service Delivery

  • To provide you with access to our educational content, online courses, community forums, and other features of the Site.
  • To process transactions and send you confirmations, receipts, and other related information.

2.2 Account Management

  • To create and maintain your user account and profile, including enabling you to participate in community discussions, share resources, and collaborate with other users.

2.3 Communication

  • To respond to your inquiries, provide customer support, and send important administrative communications, such as changes to our policies or terms.
  • To send you marketing communications (with your consent where required by law) about new courses, community events, promotions, and updates to the Site’s features.

2.4 Personalization and Analytics

  • To tailor the Site’s content, recommendations, and user experience to your preferences and usage history.
  • To analyze usage patterns, improve the Site’s functionality, develop new features, and better understand user needs.

2.5 Security and Enforcement

  • To protect the integrity and security of the Site, detect and prevent fraudulent or malicious activities, and enforce our Terms of Service and other policies.

3. How We Share Your Information

We may share your information in certain limited circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist in operating the Site, conducting business, or providing services such as hosting, analytics, payment processing, email delivery, or technical support. These providers access your information only as necessary to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

3.2 Legal and Regulatory Compliance

We may disclose your information if required by law, court order, or government request, or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or the rights of others, investigate fraud, or ensure the safety of our users.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, user information may be transferred or sold as part of that transaction. We will notify you via email or a prominent notice on the Site if your information becomes subject to a different privacy policy.

3.4 User-Generated Content

Any content you choose to share publicly in our community forums or groups may be visible to other users and may be indexed by search engines. You are responsible for the information you choose to disclose publicly.

4. Your Choices and Rights

4.1 Account Information

You can review, update, or correct your account information at any time by logging into your account settings. If you wish to delete your account, you may do so in your account settings. Please note that certain information may be retained to comply with legal obligations, enforce our policies, maintain the integrity of our community, or complete transactions. Additionally, previously shared content—such as forum posts, comments, patterns, or other user-generated materials—may remain visible to other users as part of the collective community experience, even after your account is deleted.

4.2 Marketing Communications

You can unsubscribe from promotional emails by clicking the “unsubscribe” link in the emails we send or adjusting your email preferences in your account settings. Even if you opt out of marketing communications, we may still send you non-promotional messages related to your account, transactions, or the Site’s ongoing operations.

4.3 Cookies and Tracking Technologies

You can set your browser to refuse cookies or alert you when cookies are being sent. For more information about how to manage cookies and other tracking technologies, refer to your browser’s help documentation.

4.4 Access and Data Portability (Where Applicable)

Depending on your jurisdiction, you may have the right to request access to or copies of the personal information we hold about you, as well as request data portability. Please contact us at arina.purcella@crochetconnect.com to exercise these rights.

4.5 Deletion and Restriction (Where Applicable)

In certain jurisdictions, you may have the right to request that we delete or restrict the processing of your personal information. Contact us at arina.purcella@crochetconnect.com for assistance.

5. Data Security and Retention

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of data transmission or storage is completely secure. We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including for legal, accounting, or reporting requirements.

6. International Transfers

If you access the Site from outside the country where our servers are located, your information may be transferred across international borders. We will take measures to ensure that any international data transfers comply with applicable data protection laws.

7. Children’s Privacy

The Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you believe we have collected personal information from a child, please contact us immediately at arina.purcella@crochetconnect.com.

8. Third-Party Links and Services

The Site may contain links to third-party websites, tools, or services that we do not control. This Privacy Policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any third-party sites or services before providing your information to them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page with the new effective date. We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

By using Crochet Connect, you signify your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.